Legal
Cookie
Policy
Summary: We use cookies to make our website work and to understand how it is used. You can control most cookies through your browser. Strictly necessary cookies cannot be disabled as they are essential for the site to function.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are used to make websites work efficiently, remember your preferences, and provide website owners with usage information. Similar technologies include web beacons, pixels, local storage, and session storage — we refer to all of these as “cookies” in this policy.
Cookies are either “first-party” (set by us) or “third-party” (set by third-party services embedded in our site).
2. How we use cookies
We use cookies to: ensure our website operates correctly and securely; remember your preferences across sessions; understand how visitors use our website so we can improve it; measure the effectiveness of our communications; and prevent fraud and maintain platform security.
Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we obtain your consent before setting non-essential cookies through our cookie consent banner. You may change your preferences at any time.
3. Types of cookies we use
Strictly necessary cookies
Essential for the website to function. They cannot be switched off.
| Cookie name | Purpose | Duration |
|---|---|---|
| ox-cookie | Records your cookie consent preference | 12 months |
| ox-session | Maintains your authenticated session | Session |
| ox-csrf | Cross-site request forgery protection for form submissions | Session |
| __cf_bm | Cloudflare bot management — distinguishes human from automated traffic | 30 minutes |
Performance and analytics cookies
Allow us to measure and improve site performance. All data is aggregated and anonymised.
| Cookie name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics — stores and counts page views | 2 years |
| _gid | Google Analytics — 24-hour user identifier | 24 hours |
Functional cookies
Enable enhanced functionality and personalisation.
| Cookie name | Purpose | Duration |
|---|---|---|
| ox-theme | Remembers your display preferences | 12 months |
| ox-lang | Remembers your language or region preference | 12 months |
| intercom-* | Customer support chat widget functionality | 9 months |
Marketing and targeting cookies
Orionix does not currently use advertising networks or retargeting cookies. If this changes, we will update this policy and obtain fresh consent before placing any marketing cookies.
4. Third-party cookies
Some cookies are set by third-party services. We do not control these. Their use is governed by their own policies:
- Google Analytics: policies.google.com/privacy
- Cloudflare: cloudflare.com/privacypolicy
- Intercom: intercom.com/legal/privacy
5. Managing your cookies
Cookie consent banner
When you first visit orionix.uk, a cookie banner lets you accept or decline non-essential cookies. Change your preferences at any time by clearing cookies and revisiting the site.
Browser settings
Most browsers let you view, delete, and block cookies. Instructions for common browsers: Chrome · Firefox · Safari · Edge.
Please note: disabling strictly necessary cookies will impair site functionality.
Opt-out tools
- Google Analytics opt-out: Google Analytics Opt-out Browser Add-on
- Your Online Choices (UK): youronlinechoices.com/uk
6. Do Not Track
There is currently no universally accepted standard for responding to DNT signals. Our site does not alter its behaviour in response to DNT signals, but we honour your cookie preferences as set through our consent banner.
7. Policy updates
We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. When we make significant changes, we will reset the consent banner so you can review and re-confirm your preferences. The “Last updated” date above shows when it was most recently revised.
8. Contact us
- Email: Privacy
- Web: Contact Us
Set your cookie preferences
Choose which categories of cookies you consent to. Strictly necessary cookies are required for the site to function.